EVA. Evolution of Ukraine’s Largest Drogerie Chain

Building a One-Stop Brand for Every Side of Womanhood

e-commerce
comms strategy
yearly supervision
she’s a lady
EVA — is Ukraine’s biggest “around-the-corner” drogerie chain — the place women have been popping into for years to grab toothpaste or diapers. It’s firmly top-of-mind for everyday essentials. But that perception also sets a limit.

Challenge

Despite strong awareness and scale, EVA was still seen primarily as a drogerie — a retailer of necessity, not a brand women actively chose for beauty, self-care, or self-indulgence.
Our ambition was to change that. Not through a short-term campaign, but by reshaping EVA into a universal shopping solution for women — one that reflects the full spectrum of their lives, needs, and desires.
To do that, we first had to earn a new role in women’s minds. Offline stores made EVA convenient; online-shopping was the only way to make it aspirational at scale. Already with the first campaign, the shift became visible.

Results

The 2025 Black Friday campaign outperformed last year’s.
Here’s how:
+25% online orders.
+23% website visits.
+17% increase in average order value on the site.
1 MLN website visits on November 28 — a record for EVA.UA.
№1 in the App Store on Black Friday by app downloads in the shopping category.
Across all retail channels, the categories we focused on showed the strongest growth: fragrance, face and body care, hair care.
EVA BEAUTY Advent Calendar
became the absolute sales leader.+25% online orders.
+23% website visits.
+17% increase in average order value on the site.
1 MLN website visits on November 28 — a record for EVA.UA.
№1 in the App Store on Black Friday by app downloads in the shopping category.
Across all retail channels, the categories we focused on showed the strongest growth: fragrance, face and body care, hair care.
EVA BEAUTY Advent Calendar
became the absolute sales leader.
And now to the strategy backing it up.

Strategy

The best way to convince someone is not to convince them at all — but to connect. So we went to talk with women and came back with a simple truth: when it comes to caring for others, Ukrainian women are experts. But when it’s about themselves, they tend to come last on the list of priorities.

I used to buy my husband expensive things and always gave my child the best. But for myself — I always skimped. And now I keep wondering: why? Why not me?
We realized something: EVA has always helped women care for everyone else — but they deserve to buy that damn cream for themselves too.
That’s how we stepped into the territory of healthy egoism — where every beauty purchase becomes a tiny act in the self-love revolution.

Creative Platform

EVA’s mission was to remind every woman: self-care isn’t princess treatment — it’s the literal bare minimum. Because…
You are your only one
It’s what our mothers and grandmothers used to say — even if they never truly lived that way. Now, it’s EVA’s core message, — spoiler alert: we carried it across all our campaigns.
Now let’s see how we expanded the platform across cultural seasons.

Black Friday Season: Choose Yourself

The launch of the new platform was on Black Friday! When everyone’s saving, we said what matters most:

Don’t Save on Yourself — Save on EVA.UA

We showed different women — from students to celebrities — each on her own journey of self-care, beginning with simple affirmations that remind them: I deserve the best. There’s room in the cart for both — a discounted laundry detergent and those TikTok beauty hits you’ve been eyeing for ages.

New Year Season: the Joy of Self-Gifting

While women were busy choosing presents for everyone around them, EVA reminded them of something just as important: you deserve a gift too. Because care for yourself is also part of the festive mood.

Celebrate Yourself — And the Holidays, Of Course

The campaign normalized self-gifting — positioning it not as an extra, but as a natural part of celebration. To give joy to others, you first need to give it to yourself.

Love Season: Start From Within

In Love Season, we expanded the platform from personal choice into a relational context — showing that care for yourself is what sustains care for others. We packed this insight in a clear message:

Love Starts With You

In every sense and way. By returning to the women from the manifesto we introduced a new layer to the story: love for others doesn’t come from sacrifice, it comes from having something to give.

Spring Season: Bloom for Yourself

Spring is something we’re used to waiting for — in forecasts, in dates, in signs. But real change begins differently: with an inner permission to live fully, to care for yourself, to be authentic. This idea became the foundation of this season’s spring affirmations:

You Are Spring

If a woman can be spring for everyone around her, she can be it for herself too. Enjoy her own company, buy herself flowers, be as emotional as she feels like being.

EVA

Marketing Director EVA — Hanna Hryshyna
Director of EVA.UA — Olena Annenko
Director of EVA Beauty — Vasylyna Petlytska
Head of Digital Products — Anna Hladirevska
Marketing Director at EVA.UA — Ruslan Sazonov
Marketing Director at EVA — ⁠Ivan Prozorov
Head of Advertising Department EVA — Victoria Osypenko
Project Manager — Vladislava Kudiukina

HyperNormal

Copywriters — Olena Tyshchuk, Anna Lisovska
Art Director — Iva Kucherenko, Darya Neva
Motion Designer — Sasha Dashko
Designers — Olena Reshetnikova, Anna Vyrstiuk
Project Manager — Yulia Zakharenko
Strategists — Sasha Kuziva, Maryna Dyka
PR Manager — Daryna Udovenko
Creative Leader — Valentyn Paniuta

Limelite Production

Director — Pavlo Buryak, Lina Stepanenko
DOP — Anton Fursa, Oleg Bondarenko
Line Producer — Eugene Zdorovylo, Sasha Domanska
Main Talents "You are your only one" — Kola, Kazhanna, Mariia Rudynska, Tetiana Mikhina, Juliia Norets
Main Talent "You are spring" — Dasha Katsurina

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e-commerce
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